How have we dealt with Covid-19?

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We have had to reinforce our operation to respond to the increased demand

During the last weeks not only the supermarkets have had to adapt their operation to the new sanitary requirements due to the propagation of the coronavirus in the country, but also the whole productive and distribution network of basic services as it is our case.

We have more than 20 years of experience as experts in the modern channel, providing an excellent service in distribution and replenishment at the point of sale of our products throughout the country. We work with more than 40 brands and more than 15 product lines, many of them staples such as oil - we are the largest importer in the country - coffee and pasta. Therefore, we know how important our management is today for the country's supply.

It has been essential for the company to adapt to this new reality and to adopt health protection measures to protect our employees, their families and all our consumers. The preventive measures we have taken include taking the temperature of everyone who enters the facilities, reinforcing alcohol gel dispensers and regular sanitisations, the use of face masks by all our employees and reinforcing social isolation. In addition, the operations teams were segmented in order to protect them, but without jeopardising operational continuity and to maintain the supply chain in order to continue delivering our products to the different customers in the country, whether they are large supermarkets, regional customers or wholesalers.

We have also created a special protocol for Covid-19, in accordance with the provisions of the Minsal and the WHO, which has been communicated to each employee, promoting self-care as one of the most important points, so that everyone knows what to do in the event of any eventuality.

Given this new scenario we have redoubled our efforts and care, to guarantee the delivery, quality and availability of our products throughout Chile and thanks to our main asset which is the people who work at Prosud who, with dedication and commitment, make their greatest effort to continue bringing quality products to millions of homes so that they are available to all Chileans.